Effective Date: October 21, 2025
This Privacy Policy explains how Le Unique SkinLab (“Le Unique,” “we,” “us,” or “our”) collects, uses, and protects your personal information through our website (https://leuniqueskin.com), our clinic, and our marketing communications, including SMS and email marketing.
1. Information We Collect
We collect the following types of information:
a) Information You Provide
- Contact information such as name, email, phone number, and mailing address.
- Payment details (processed securely by third-party providers).
- Appointment or treatment information and relevant medical or skin data you choose to share.
- Communications, including messages, emails, or SMS interactions.
b) Information Collected Automatically
- Device and browsing data (IP address, browser type, operating system, referral URLs).
- Cookies and tracking pixels for analytics and marketing.
- Approximate location data derived from IP addresses.
2. How We Use Your Information
We use your information to:
- Schedule appointments, process orders, and provide treatments.
- Send confirmations, reminders, and service-related updates.
- Personalize recommendations and improve our services.
- Send marketing emails or SMS messages (with your consent).
- Analyze site performance and marketing effectiveness.
- Comply with legal obligations and prevent fraudulent activity.
3. Email and SMS Marketing
By providing your email address or mobile phone number, you consent to receive promotional communications from Le Unique SkinLab, including appointment reminders, special offers, and marketing messages.
- Email Marketing: You may unsubscribe at any time by clicking “Unsubscribe” at the bottom of our emails.
- SMS Marketing: By opting in, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders). Consent is not a condition of purchase. Message and data rates may apply.
- Reply STOP to opt out.
- Reply HELP for assistance.
We may use services such as Klaviyo, Twilio, or similar providers to send these messages.
4. Disclosure of Your Information
We may share your data with:
- Service providers (payment processors, shipping partners, marketing and booking software).
- Analytics and advertising platforms (e.g., Meta/Facebook Pixel, Google Analytics).
- Law enforcement or authorities if required by law.
- Business partners in the event of a merger, sale, or restructuring.
We do not sell your personal information.
5. Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to:
- Improve site performance and functionality.
- Analyze website usage.
- Deliver personalized ads and remarketing.
You can disable cookies in your browser settings, but some features may not function properly.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes stated in this policy, including for tax, accounting, or regulatory obligations.
7. Your Rights and Choices
Depending on your location, you may:
- Access or request a copy of your information.
- Correct inaccurate information.
- Request deletion of your data.
- Opt out of marketing communications.
To exercise these rights, contact us at [insert business email address].
8. Security
We use reasonable administrative and technical safeguards to protect your data. However, no online platform is completely secure.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect their data.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected by updating the effective date above.
11. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
Le Unique SkinLab
210 Randol Mill Ave Suite 120
Southlake, TX 76092
Phone: (817) 502-3139
Email: [email protected]
By using our website or providing your contact information, you acknowledge and consent to this Privacy Policy.
