Privacy Policy

We collect the following types of information:

a) Information You Provide

• Contact information such as name, email, phone number, and mailing address. • Payment details (processed securely by third-party providers). • Appointment or treatment information and relevant medical or skin data you choose to share. • Communications, including messages, emails, or SMS interactions.

b) Information Collected Automatically

• Device and browsing data (IP address, browser type, operating system, referral URLs). • Cookies and tracking pixels for analytics and marketing. • Approximate location data derived from IP addresses.

We use your information to:

We privately measure Facebook-referred website arrivals, booking-button presses, time selection, completed-form presses and saved consultation submissions using anonymous browser/session references. Funnel events contain no contact information or selected appointment date/time, are visible only to authorized administrators, and are kept for up to 90 days. These treatment-booking steps are not sent to Meta or used for Facebook advertising optimization. Contact office@leuniqueskin.com about access, deletion or analytics choices.

On-site consultation requests collect your name, email, phone number and preferred date/time so our team can contact you to confirm availability. Requests are not confirmed appointments or live Vagaro reservations. We store these requests privately and email them to our team through Lovable’s managed email service. Campaign source labels may be kept privately to measure request submissions; consultation data and submission events are never shared with Meta. Agreeing to consultation follow-up does not opt you into promotional messages. Contact office@leuniqueskin.com to request access, correction or deletion.

• Schedule appointments, process orders, and provide treatments. • Send confirmations, reminders, and service-related updates. • Personalize recommendations and improve our services. • Send marketing emails or SMS messages (with your consent). • Analyze site performance and marketing effectiveness. • Comply with legal obligations and prevent fraudulent activity.

By providing your email address or mobile phone number, you consent to receive promotional communications from Le Unique SkinLab, including appointment reminders, special offers, and marketing messages.

Email Marketing: You may unsubscribe at any time by clicking “Unsubscribe” at the bottom of our emails.

SMS Marketing: By opting in, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders). Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.

We may use services such as Klaviyo, Twilio, or similar providers to send these messages.

For permitted online serum purchases, Shopify confirms the completed order to our server. We share purchase time, a deduplication reference, actual order total and currency, and browser type with Meta through its Conversions API for advertising measurement and optimization. This excludes customer names, email addresses, phone numbers, payment details, and clinic treatment information. Global Privacy Control is honored for server reporting. Contact office@leuniqueskin.com to withdraw advertising permission.

We may share your data with:

• Service providers (payment processors, shipping partners, marketing and booking software). • Analytics and advertising platforms (e.g., Meta/Facebook Pixel, Google Analytics). • Law enforcement or authorities if required by law. • Business partners in the event of a merger, sale, or restructuring.

We do not sell your personal information.

For permitted US serum shopping, the Meta/Facebook Pixel reports successful cart additions with the product variant, quantity, added-item value and currency for advertising measurement and optimization. Selecting a purchase option alone does not count. These cart events are blocked for unresolved or non-US locations, Global Privacy Control, or a saved advertising opt-out. No customer contact information or treatment details are included. Contact office@leuniqueskin.com to withdraw advertising permission.

We use cookies, tracking pixels, and similar technologies to:

• Improve site performance and functionality. • Analyze website usage. • Deliver personalized ads and remarketing.

You can disable cookies in your browser settings, but some features may not function properly.

We retain your personal data only as long as necessary to fulfill the purposes stated in this policy, including for tax, accounting, or regulatory obligations.

Depending on your location, you may:

• Access or request a copy of your information. • Correct inaccurate information. • Request deletion of your data. • Opt out of marketing communications.

To exercise these rights, contact us at office@leuniqueskin.com.

We use reasonable administrative and technical safeguards to protect your data. However, no online platform is completely secure.

Our services are not directed to children under 16. We do not knowingly collect their data.

We may update this Privacy Policy periodically. Any changes will be reflected by updating the effective date above.

If you have questions or requests regarding this Privacy Policy, please contact:

Le Unique SkinLab 250 Randol Mill Ave, Suite 100 Southlake, TX 76092 Phone: (817) 502-3139 Email: office@leuniqueskin.com

By using our website or providing your contact information, you acknowledge and consent to this Privacy Policy.